Archive for 'cold calling'

Lose This One Thing, and You Can Kiss Your Customers, Employees and Trust Goodbye Are you a patient leader, salesperson and communicator? Do you shift from coaching to telling and become frustrated when the person isn’t “getting it” fast enough? When you’re not getting your way in a conversation, do you shift from collaboration to …

SALES LEADERS! You’re leaving sales on the table for your competition to take because no salespeople are asking their customers and prospects THE MOST important question! To close out your quarter strong and move sales over the finish line FAST, ask this ONE question or run the risk of allowing ASSUMPTIONS TO STEAL YOUR SALES! …

              Of course, we’re not going to abandon our sales goals, just the toxic thinking that surrounds them! We all feel the pressure to generate results. What if the real source of prospecting failure is focusing too much on the result rather than your process. The finish line isn’t …

Ever promote a great salesperson into a management position, only to watch them struggle with managing, developing & coaching their team? To solve this age-old, universal conundrum, here’s how to prepare your future managers for their next position. Sales training isn’t the answer. To build a bench of next-gen successful leaders, start developing your salespeople …

Great salespeople don’t always do different things. They think and do things differently. In Part 2 of this series, here’s a podcast interview I did with Ash Seddeek. Listen here to my podcast on the evolution of the salesperson – The Selling Coach and how the next generation of top salespeople are coaching their customers …

If delivering exemplary customer service is a cornerstone to building your business, revenue, referrals and client retention, then why do most companies invest more time on customer acquisition instead of retention, fail at meeting customer expectations and ultimately lose business to competitors? Here’s your strategy to avoid time-consuming customer service issues and selling stress, while …

Proposal submitted, follow up done but no response from the prospect. They expressed interest but where did your customer go? Since 55% of selling time is wasted on unproductive prospecting, here are 20 questions that prevent prospects from going MIA, increase sales and keep you focused on the right opportunities to prevent sales frostbite. Get …

Authentic, clear, collaborative communication is the conduit to greater success. Yet, if we know listening improves relationships, trust and results, then why are most problems and breakdowns attributed to poor, ineffective listening? Here’s how proactive listening can accelerate success and just maybe, even solve world peace. Except from one of Keith’s future books and his …