Posts Tagged 'training for managers'

Everything is coachable, but how do you identify the truly powerful coaching opportunities during a conversation? A great place to start is by evaluating what assumptions you’re making about your team. If you’ve been following my blog and read my book on coaching, you may be asking yourself, “Okay, I get what coaching is, I …

As a leader you have multiple opportunities to transform your team through coaching. If you know this is true but still feel like too many of these opportunities slip through your fingers, you could learn a thing or two from Marco. Marco, a manager who participated in one of my management coach training programs, shared …

Do your employees trust you? Trust and loyalty are earned, not inherited. Learn how to build trust in practically every relationship through effective coaching. At the conclusion of a training event that I delivered for a team of about 20 managers, one of their action steps at the end of the training was to introduce …

Are you selling by the numbers or selling with a blindfold on? Here are statistical benchmarks for success and self-accountability that most organizations are still missing. Yes, the questions I list below are that important. So important, in fact, that they could change your entire perspective around what you’re doing, how you’re doing it and …

“I’ve tried coaching my team. It didn’t work.” Really? Was it the coaching that didn’t work, the manager’s coaching that didn’t work or was it more about how the coaching was delivered that didn’t work? As a manager, there are many things to consider when rolling out a coaching program for your team that will …

You may feel that I’m contradicting some universal selling principles. After all, conventional sales wisdom handed down through the ages suggests how important it is to empathize and sympathize with your prospects and clients. But still, “Don’t sell the way you buy.” However, there’s a very fine line between understanding and respecting someone’s decision making …

In times of frustration, it’s easy to cry, “Cold calling doesn’t work!” In this video and accompanying blog, I answer the question, “Is cold calling really dead?” Here are several steps you can take to achieve cold calling success. You get to your office, sit down at your desk and open up your calendar. A …

What’s the initial objective of a cold call and your new business development efforts? Rather than focusing your energy on getting the appointment or making the sale, first determine if there’s a good fit between you, your prospect and what you are selling. Instead of feeling that the initial objective of a cold call (face …